Methodologies used:
- Focus groups
Intercepts
Mystery shopping
Email surveys
Web-based surveys
Mail surveys
Phone surveys
Personal interviews
Secondary research
Types of research conducted:
- Awareness/perception
Perception/satisfaction
Lost customer
Communications
New product development
Positioning
Conjoint analysis
Logistic regression analysis
Demographic profiles
Employee evaluations
Market segmentation/benchmark
Pricing
Opinion survey
Market Intelligence

Market Intelligence
Building a foundation.
Marketing activity without research is like a house built on sand - sooner or later, it will be washed away by market realities. A solid research foundation ensures that you understand all the influences, obstacles, and opportunities that make up your business environment. So you won't be derailed by surprises, and you won't overlook hidden potential.
ddm begins every research effort with a thorough review of the marketing problem. It may be a significant sales decline in a particular market segment. With your input, we'll look at the health of that segment: competitive performance, pricing, sales and distribution channels, and other factors affecting sales. Once all of the data has been analyzed and the research problem thoroughly defined, ddm will set measurable objectives and develop a research plan using the latest quantitative and qualitative methodologies.
Once the research has been completed, we'll move on to the most important part: analysis and recommendations. Using statistical software to ensure the accuracy of your results, we base our conclusions on statistical reasoning, not personal opinion. Your results come in the form of a report, encapsulated in an Executive Summary and illustrated with easy-to-understand tables, charts, and graphs. The research team shares these results in a formal presentation to your company's team.
Finally, because ddm offers every client a team-based approach, your company benefits from the involvement of other disciplines. At ddm, research is never accomplished in a vacuum. Instead, it is designed and analyzed within the larger context of your strategic planning, marketing, advertising, and public relations challenges and opportunities.



